CrashPlan PRO Support
Welcome to the Support page for CrashPlan PRO. Use this page to view CrashPlan PRO online documentation and to get access to support resources like chat and email support.
Getting Started Videos
Need help getting started with CrashPlan PRO? These videos walk you through sign up and initial setup and adding and inviting users.
Documentation
Get Help
| CrashPlan PRO Support Options For Paid and Trial Users | |||
|---|---|---|---|
| Web | Submit a support request via our online form | ||
| Chat | Mon - Fri 7 AM - 5 PM US Central time | ||
| support@crashplanpro.com | Please send email from your CrashPlan PRO administrator account email | ||
| Phone | Mon - Fri: 7 AM - 7 PM Sat - Sun: 9 AM - 5 PM US Central time | United States: 855.411.4242 | International: +1 612.333.4242 option 1 |
| Mon - Fri: 0800 - 1800 Australian Eastern Time | Australia: 1800 042 042 | New Zealand: +64 9 887 3317 |
|
| Answers From Support | Tips, workarounds, troubleshooting and best practices on billing, backup, restore and more from our Customer Champions | ||
| User Discussion Forums | Discuss CrashPlan PRO and get help from other CrashPlan PRO users | ||
Licenses
Latest News
- PROe Version 3.5.5 Is Now Available by Renee S. (2013/06/18 10:22)
- Memorial Day Staffing Monday May 27, 2013 by Matt O. (2013/05/23 16:06)
- CrashPlan Forum Re-Organization by Eugene O. (2013/05/09 16:55)
- New Version 3.5.4 for Mobile and for CrashPlan PROe by Renee S. (2013/05/09 14:30)
- CrashPlan, CrashPlan PRO and CrashPlan PROe Version 3.5.3 by Renee S. (2013/04/16 12:29)