Legal Hold Software - CrashPlan


Painlessly Preserve Precious Data

An illustration showing office towers. Coming from one of the windows of one of the towers it is possible to see a device owned by the legal department which manages legal hold using CrashPlan. In another portion of the image a group of devices can be seen. All of the devices are being backed up using CrashPlan. Some of the devices are also leveraging CrashPlan’s Legal Hold functionality. One device’s data is being accessed by a third party e-discovery provider’s cloud via the CrashPlan API.

When facing or expecting legal action, it is imperative for legal and IT teams to rapidly preserve electronically stored information (ESI) across the organization. With 70% of corporate data being unstructured, and 44% of that being on laptops, the best way to protect your organization from spoliation sanctions, fines and adverse inferences is with a strong legal hold software solution.

No More Closets Full Of Disks

Too often, the collection and preservation of end-user data for legal hold is conducted manually by physically confiscating devices and storage media. This process leads to headaches, missed or segmented data, and lost productivity. That’s all before considering physical access issues introduced by remote and hybrid work.

With CrashPlan Legal Hold, you can preserve every version of any files in-scope regardless of where your users are working. Then, when you need to produce data, easily connect with your choice of eDiscovery software.

CrashPlan In Action

CrashPlan Speaks Legal

Whether it’s a robust chain-of-custody, the ability to operate invisible to the custodian, or an interface build specifically for the legal team; CrashPlan is here to streamline your legal hold process.

Continuous Protection

Rather than being stuck with a single version of files as they existed at the point of confiscation, CrashPlan automatically collects regular updates to files on custodians’ devices. This means end-users are able to maintain productivity and Legal has better visibility into file activity over time rather than at one instant.

Chain-of-Custody Validation

Because CrashPlan is constantly monitoring file-activity for changes and collecting data from the source machine it’s possible to provide a reasonable chain-of-custody to the court. Plus, data access and preservation policy changes are logged and auditable in-program.

Custodian Invisible

When a user is placed on legal hold there is no change in user experience or feedback within the CrashPlan app. From the perspective of the user, there is no difference between the standard backup process and being placed on legal hold.

Version Retention

Scenario-specific preservation policies allow legal and IT teams to preserve exactly the files and versions which a given legal matter dictates. Because legal hold is an extension of CrashPlan’s core backup capabilities, data contained in users’ standard file selection will also be included among versions available after the user is placed on hold; even deleted files.

File Metadata Preservation

CrashPlan preserves all file metadata. This means that timestamps, file-permissions, and directory paths will be preserved and accurate as of the time of version collection and available for discovery.

Separation of Duties

CrashPlan has granular roles and permissions which govern access to the legal hold interface. Access is easily defined manually or by group membership within your directory service.

Workflow Optimized

Preservation policy and legal matter creation, custodian management, and data access are all managed through CrashPlan’s dedicated legal hold interface. This allows Legal and IT to define the best workflow and division of duties for your organization to allow for a seamless, secure, and speedy management process.

eDiscovery Integration

CrashPlan’s open API and integration documentation make it easy to access preserved data from the eDiscovery platform of your choice.

CrashPlan Alignment To eDiscovery Reference Model

An image with a flowchart illustrates how CrashPlan fulfills the needs of the Collection and Preservation stages of the eDiscovery Reference Model.

CrashPlan Legal Hold Software = Peace of Mind

When properly implemented into your legal hold process, CrashPlan enables continuous collection and preservation of custodial data while ensuring lack of friction between teams and reducing risk for the organization.

An icon indicating an end-user.


Users are never without their device and can continue working un-interrupted so there is no impact to their workflow as a result of being placed on legal hold. Lack of visual indication within the CrashPlan app reduces stigmatization and behavioral change which can otherwise be caused by being placed on hold.

An icon indicating the legal department.


The legal hold interface allows Legal to manage custodians and matters themselves without needing to engage IT for processing or be concerned about breaching confidentiality. The existence of prior versions means that data contained in default backup is immediately available for discovery reducing concern about adverse inferences and accusations of spoliation.

An icon indicating the IT department.


After initial configuration and deployment, Legal can manage matters, custodians and data access independently–freeing IT up for strategic initiatives and direct end-user support. Continuous collection and version retention over the network means no more awkward conversations with co-workers or last-minute travel expenses to physically confiscate devices from remote employees.

Ready To Get Started?

Our sales team can provide more information and help you protect your organization from spoliation sanctions, adverse inferences, and fines.