Pricing

Straightforward and affordable pricing plans for everyone and any need — from individuals to massive global enterprises. Find a plan that works best for you today.

Pick your Plan:

Monthly Billing

Yearly Billing Best Value

*Prices are shown in USD and exclude applicable taxes

For individuals with smaller amounts of data

Essential Edition

$2.99 Per User / Month*

Start 14-Day Trial

Professional Edition

$8 Per User / Month*

$7.33 Per User / Month*

*billed annually

Start 14-Day Trial Start 14-Day Trial

For organizations of all sizes who need powerful admin capabilities

Enterprise Edition

$10 Per User / Month*

*billed annually

Start 14-Day Trial

Minimum 5 users required. Contact Sales for 50+

Backup Capacity per User

200GB

$1 per month for each additional 100GB

Unlimited

See below for versioning and file retention

Unlimited

See below for versioning and file retention

Users & Devices

1 user per account
1 device per user

Multiple users per account (charged per user)
1 device per user

Multiple users per account (charged per user)
Up to 2 devices per user

Endpoint Backup & Recovery

Windows, Mac, and Linux Supported Operating Systems

Windows, Mac, and Linux Supported Operating Systems

Windows, Mac, and Linux Supported Operating Systems

Data Resilience

Unlimited Version Lifetime
30-Day Deleted File Retention
Immutable Backup for Ransomware Recovery
End User Self-Service Device Migration
End User Self-Service Restore
Alerting

Unlimited Version Lifetime
90-Day Deleted File Retention
Immutable Backup for Ransomware Recovery
End User Self-Service Device Migration
End User Self-Service Restore
Alerting

Unlimited Version Lifetime
Unlimited Deleted File Retention
Immutable Backup for Ransomware Recovery
End User Self-Service Device Migration
End User Self-Service Restore
Alerting
Legal Hold

Data Security

TLS 1.2 Encryption In-Transit
AES 256 Encryption At-Rest
Per User Encryption
Two-factor Authentication

TLS 1.2 Encryption In-Transit
AES 256 Encryption At-Rest
Per User Encryption
Two-factor Authentication
Business Associate Agreement (BAA) Eligibility
Role-Based Access Control (RBAC) – Departmental

TLS 1.2 Encryption In-Transit
AES 256 Encryption At-Rest
Per User Encryption
Two-factor Authentication
Business Associate Agreement (BAA) Eligibility
Role-Based Access Control (RBAC) – Departmental
Role-Based Access Control (RBAC) – Functional
Host Your Own Encryption Keys

Support Plans

Mon-Fri (8am – 5pm)  US Central Time
Email/Chat Support Only

Urgent:
24/7 available for accounts  with 50+ seats

All Other:
Mon-Fri (8am – 5pm)  US Central Time

Administration

Single Sign-On (SAML 2.0)

Single Sign-On (SAML 2.0)
Organizational Grouping for Business Efficiency
MDM Compatible
Custom Deployment Policies
Automatic Provisioning
Open API Access
Delayed Client Upgrade
Reporting
Dashboards

Add Ons

Contact Sales for more information about these add-ons (not included in free trial version):

Technical Account Manager
Custom Storage Destinations
Advanced Ransomware Detection and Recovery

Start 14-Day Trial

Start 14-Day Trial Start 14-Day Trial

Start 14-Day Trial

Pick your Plan:

Monthly Billing

Yearly Billing Best Value

*Prices are shown in USD and exclude applicable taxes

For individuals with smaller amounts of data

Essential Edition

$2.99 Per User / Month*

Start 14-Day Trial

View Product Features

Backup Capacity per User

200GB

$1 per month for each additional 100GB

Users & Devices

1 user per account
1 device per user

Endpoint Backup & Recovery

Windows, Mac, and Linux Supported Operating Systems

Data Resilience

Unlimited Version Lifetime
30-Day Deleted File Retention
Immutable Backup for Ransomware Recovery
End User Self-Service Device Migration
End User Self-Service Restore
Alerting

Data Security

TLS 1.2 Encryption In-Transit
AES 256 Encryption At-Rest
Per User Encryption
Two-factor Authentication

Support Plans

Mon-Fri (8am – 5pm)  US Central Time
Email/Chat Support Only

Start 14-Day Trial

Close Product Features

Professional Edition

$8 Per User / Month*

$7.33 Per User / Month*

*billed annually

Start 14-Day Trial Start 14-Day Trial

View Product Features

Backup Capacity per User

Unlimited

See below for versioning and file retention

Users & Devices

Multiple users per account (charged per user)
1 device per user

Endpoint Backup & Recovery

Windows, Mac, and Linux Supported Operating Systems

Data Resilience

Unlimited Version Lifetime
90-Day Deleted File Retention
Immutable Backup for Ransomware Recovery
End User Self-Service Device Migration
End User Self-Service Restore
Alerting

Data Security

TLS 1.2 Encryption In-Transit
AES 256 Encryption At-Rest
Per User Encryption
Two-factor Authentication
Business Associate Agreement (BAA) Eligibility
Role-Based Access Control (RBAC) – Departmental

Support Plans

Mon-Fri (8am – 5pm)  US Central Time
Email/Chat Support Only

Administration

Single Sign-On (SAML 2.0)

Start 14-Day Trial Start 14-Day Trial

Close Product Features

For organizations of all sizes who need powerful admin capabilities

Enterprise Edition

$10 Per User / Month*

*billed annually

Start 14-Day Trial

Minimum 5 users required. Contact Sales for 50+

View Product Features

Backup Capacity per User

Unlimited

See below for versioning and file retention

Users & Devices

Multiple users per account (charged per user)
Up to 2 devices per user

Endpoint Backup & Recovery

Windows, Mac, and Linux Supported Operating Systems

Data Resilience

Unlimited Version Lifetime
Unlimited Deleted File Retention
Immutable Backup for Ransomware Recovery
End User Self-Service Device Migration
End User Self-Service Restore
Alerting
Legal Hold

Data Security

TLS 1.2 Encryption In-Transit
AES 256 Encryption At-Rest
Per User Encryption
Two-factor Authentication
Business Associate Agreement (BAA) Eligibility
Role-Based Access Control (RBAC) – Departmental
Role-Based Access Control (RBAC) – Functional
Host Your Own Encryption Keys

Support Plans

Urgent:
24/7 available for accounts  with 50+ seats

All Other:
Mon-Fri (8am – 5pm)  US Central Time

Administration

Single Sign-On (SAML 2.0)
Organizational Grouping for Business Efficiency
MDM Compatible
Custom Deployment Policies
Automatic Provisioning
Open API Access
Delayed Client Upgrade
Reporting
Dashboards

Add Ons

Contact Sales for more information about these add-ons (not included in free trial version):

Technical Account Manager
Custom Storage Destinations
Advanced Ransomware Detection and Recovery

Start 14-Day Trial

Close Product Features

1. How long will CrashPlan retain my deleted files?

It depends on which version of CrashPlan you have. With CrashPlan Essential it’s a 30-day deleted file retention. CrashPlan Professional is 90 days. And the CrashPlan Enterprise package is unlimited.

2. How many versions of my data will CrashPlan keep?

You choose how many versions of your data to keep, and how far back in time to go. We don’t place any limits on versioning.

3. How do you charge for data?

We only charge for the data that’s actually stored in the cloud. And once it’s compressed, it will be a lot less than what’s on your computer(s). Versions are stored (see above question), but not the full data of each version – just the incremental data that’s different from previous versions – which keeps your data from ballooning. We don’t backup the same block of data twice. You can read more about how CrashPlan backup works here:
https://support.crashplan.com/hc/en-us/articles/8854866030349–How-CrashPlan-backup-works

4. What is the difference between CrashPlan and cloud collaboration tools (CCTs) such as OneDrive, Google Drive, etc?

With CCTs, you are working from one static version of a file that may or may not have edit history. CCTs have no true versioning and no deleted retention. That means that someone could make an irreversible edit or a file could accidentally get deleted – and it’s gone forever. With CrashPlan, all of your data is backed up, all the time, ensuring fast and reliable recovery – and removing the chance of human error. Read more about the differences here: https://crashplandev1.wpengine.com/resources/guide/cloud-collaboration-platformsccp-overview/

5. Can I try CrashPlan before I buy?

Yes! We offer free 14-day trials of all our packages so you can get started right away. And it’s easy to add additional users or upgrade to another package later on. No need to restart your backups.

6. I understand that my data backs up to the cloud, but where exactly is it stored?

Your data is backed up to one of CrashPlan’s 6 proprietary data centers around the globe, including the United States, Dublin, Amsterdam, Singapore, and Sydney. By default, most backups are stored in the United States. You can request a different data center by contacting our support team.

7. Why do you own your own data centers?

Running our own data centers offers numerous benefits to our customers. Every decision that goes into the creation and maintenance of our data centers is designed to give you the best possible experience while passing cost-savings to you. We’re able to control every aspect of data security, redundancy, and efficiency – and we never throttle your bandwidth. We’re also implementing measures to lessen our impact on the environment; for example, our Seattle data center is hydro-powered.

CrashPlan provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. With its comprehensive backup and recovery capabilities for data stored on servers, on endpoint devices, and in SaaS applications, CrashPlan’s solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide. From ransomware recovery and breaches to migrations and legal holds, CrashPlan’s suite of products ensures the safety and compliance of your data without disruption.

Careers Support