Cookie Notice

Effective May 11, 2026

This Cookie Notice, which is subject to and governed by our Privacy Policy and Terms and Conditions, explains how CrashPlan Group, LLC. (“CrashPlan”) uses cookies and similar technologies when you visit a CrashPlan website, interact with marketing emails, or use CrashPlan products. In some cases, we use cookies and similar technologies to collect personal data, in which case

1. What cookies are
2. Categories of cookies we use
3. Social media features
4. Similar technologies
5. Targeted online advertising
6. Your control of our use of cookies, similar technologies, and targeted online advertising
7. Changes to this Cookie Notice
8. How to contact us
9. Cookies used by CrashPlan

1. What cookies are

Cookies are small data files that are placed on your device when you visit a website. Companies make wide use of cookies to make their websites or products function more efficiently, and to provide reporting information. Cookies set by the website operator are called “first party cookies.” Cookies set by parties other than the website operator are called “third party cookies.” Third party cookies enable websites to provide third party features or functionality (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.

2. Categories of cookies we use

We use first party and third party cookies for several reasons. See the “Cookies used by CrashPlan” section below for specific information about these different types of cookies. Some cookies are required for technical reasons for our websites and products to operate, such as to log-in and access secure areas. Some are session cookies that are stored in temporary memory, not retained after an end-user’s browsing session ends and do not obtain information from the end-user’s device. Others are used to recognize returning users and remember preferences. Cookies are important tools used to operate and maintain and monitor security protections within CrashPlan products. These cookies are essential for using our product and website. We refer to these as “strictly necessary” cookies.

Some cookies enable us to understand how individuals use and interact with our websites, electronic communications, and products. We recognize and count the number of visitors and see how they move around the site or interact with our communications. This helps us improve the way our site works by making sure users easily find what they need. The collected data provides us only with anonymous traffic statistics (like number of page views, number of visitors, and time spent on each page). We call these “analytics” cookies. Some cookies are used to remember user choices (e.g. user name and location) and provide enhanced, more personal features. These cookies are not essential for using and navigating the website, but without them certain functionality may be unavailable. We call these “functionality” cookies. Some cookies allow us to deliver more targeted online advertising and marketing campaigns based on your visit to our website or interaction with our electronic communications. We refer to these as “advertising” cookies.

3. Social media features

Our websites and electronic communications use social media features, such as a “share” or “like” button (“Social Media Features”). These features may collect your IP address and page you are visiting on our website, and they set a cookie to enable the feature to function properly. You may be given the option by using Social Media Features to post information about your activities on our websites to a profile page of yours. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.

4. Similar technologies

Cookies are not the only way to recognize or track users of our websites, electronic communications, and products. We use other similar technologies like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has interacted with our websites or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users, to deliver or communicate with cookies, to understand whether you have come to our websites from an online advertisement displayed on a third-party website, to improve websites, electronic communications, and product performance, and to measure the success of e-mail marketing campaigns. In
many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

5. Targeted online advertising

CrashPlan uses service providers to track and analyze both individualized usage and volume statistical information from interactions with our websites and electronic communications. We also partner with third parties (such as advertisers and ad networks) to display advertising on our websites, electronic communications and to manage and serve advertising on other third party sites.
These third parties use cookies, web beacons, pixel tags and similar tracking technologies to collect and use information about your online activities, either on our websites, electronic communications, and other third party sites. This information is used alone and in combination with information about you that we obtain from other sources (like our data partners) and contact details, professional information and CrashPlan transaction history (as obtained from our customer relationship management database) to infer your interests and deliver you targeted advertisements and marketing that are more tailored to you based on your browsing activities and inferred interests (“Interest Based Advertising”). This Interest Based Advertising will only be delivered where permitted by applicable law and in accordance with your advertising / marketing preferences.

Our third party service providers also use cookies or web beacons to collect information about your interaction with our websites, electronic communications and other third party sites to measure and track the effectiveness of advertisements and our online marketing activities (for example, by collecting data on how many times you click on one of our advertisements).

The information collected through this process does not enable us or them to identify your name, contact details or other personal information that directly identifies you unless you choose to provide these.

6. Your control of our use of cookies, similar technologies, and targeted online advertising

You have the right to decide whether to accept or reject cookies.

• Strictly necessary cookies: Because these cookies are strictly necessary to deliver our websites and services, you cannot refuse them.
• Browser controls: You can set your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our websites, and products, but your access to some functionality and areas of our websites and certain products may be restricted. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off.Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

Microsoft Edge
Mozilla Firefox
Google Chrome
Apple Safari

Manage your cookie preferences: You can change your cookie preferences at any time by clicking Manage your cookie preferences. This will reopen the cookie consent banner and allow you to update your choices.

• Disabling most interest based advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit www.aboutads.info/choices or www.youronlinechoices.com.
• Global Privacy Control (GPC): We honor Global Privacy Control signals. When you visit our website using a browser or extension that broadcasts a GPC signal, we treat that signal as a request to opt out of the sale or sharing of your personal information for cross-context behavioral advertising, as required under the California Consumer Privacy Act (as amended by the CPRA) and similar U.S. state privacy laws.
• U.S. State Privacy Rights: If you are a resident of California, Virginia, Colorado, Connecticut, or another U.S. state with applicable consumer privacy law, you may have additional rights regarding the personal information we collect through cookies and similar technologies. These rights may include the right to know what personal information is collected, the right to delete it, the right to correct it, and the right to opt out of the sale or sharing of your personal information for targeted advertising. For details on these rights and how to exercise them,
  please refer to our Privacy Statement or contact us at privacy@crashplan.com.

7. Changes to this Cookie Notice

We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies. If required by applicable law, we will notify you of any material or substantive changes to this Cookie Notice. The date at the top of this Cookie Notice indicates when it was last updated.

8. How you can contact us

If you have any questions about this Cookie Notice, you can write to us or any of our affiliates at privacy@crashplan.com or by mail at:
CrashPlan Group, LLC.
400 S 4th St Suite 410
PMB 31083
Minneapolis, MN 55415-1419
United States
Attn: General Counsel

Our EU Data Representative is CrashPlan Group, LLC.. You can contact our EU Data Representative at privacy@crashplan.com or by mail at:
CrashPlan Group UK Ltd
Floor 2, Building 220
Wharfedale Road
Winnersh
RG41 5TP
GB
9. Cookies used by CrashPlan

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