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Trusted Endpoint Protection

Code42 Incydr endpoint backup is reaching end-of-life

CrashPlan gives you a safe, familiar way to stay protected, without disruption.

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Endpoint Backup End-of-Life: What IT Needs to Know

Code42 has announced their endpoint backup solution is reaching end-of-life. For IT teams, that means your backup data will be deleted, and a new data protection solution is unavoidable.

End-of-life introduces real risk:

  • Gaps in recovery
  • Reduced confidence in long-term data preservation
  • Increased exposure during audits, legal events, or device refresh cycles
  • Brand new tools require learning curves that slow your team down

The good news: changing solutions doesn’t have to be disruptive or complex.

What Stays the Same: Proven Endpoint Protection

The endpoint backup fundamentals you expect

CrashPlan began under Code42, and we’re now an independent company — still delivering the familiar endpoint backup solution your team trusts.

Everything you rely on remains in place, with the added confidence of continued improvements and dedicated, world-class support.

Your users stay protected & your workloads stay intact

  • Continuous endpoint backup
  • Support for Windows, macOS, and Linux
  • File versioning and point-in-time restore
  • Strong encryption and role-based access controls
  • Legal hold

What Improves: Depth, Control, and Confidence

Long-Term Retention That Actually Preserves Data

CrashPlan supports policy-driven, indefinite retention of deleted files, enabling deeper recovery and long-term data preservation. It’s all included in our unlimited data plan.

Truly Unlimited Backup That You Control

CrashPlan’s unlimited backup has no file size limits, file type restrictions, or hidden exclusions. IT controls what gets protected, without worrying about caps, overages, or silent policy constraints. What you choose to back up stays backed up.

Legal Hold That Delivers Real Outcomes

Legal hold is effective because the underlying data — including deleted files and historical versions — is retained and available when needed. You can easily manage your legal matters right within our interface.

Active Support and Development

CrashPlan is focused on data backup and recovery, and is actively supported and developed by an experienced team of data resilience experts. We’re also expanding our coverage of data workloads and support Microsoft 365 and Google Workspace. With CrashPlan, you have options to protect your user data in the cloud, not just on endpoints.

Support for Azure Locations Globally

In addition to our data centers, CrashPlan now supports storing your backups in Azure data centers worldwide, giving you flexibility to meet data residency and compliance requirements. Choose the region that aligns with your organization’s needs while maintaining consistent performance and security.

Graphic of a laptop with a file drawer opening out of a cloud

CrashPlan supports policy-driven, indefinite retention of deleted files, enabling deeper recovery and long-term data preservation. It’s all included in our unlimited data plan.

CrashPlan’s unlimited backup has no file size limits, file type restrictions, or hidden exclusions. IT controls what gets protected, without worrying about caps, overages, or silent policy constraints. What you choose to back up stays backed up.

Legal hold is effective because the underlying data — including deleted files and historical versions — is retained and available when needed. You can easily manage your legal matters right within our interface.

Blurred menus with profile icon graphics

CrashPlan is focused on data backup and recovery, and is actively supported and developed by an experienced team of data resilience experts. We’re also expanding our coverage of data workloads and support Microsoft 365 and Google Workspace. With CrashPlan, you have options to protect your user data in the cloud, not just on endpoints.

Blue globe graphic

In addition to our data centers, CrashPlan now supports storing your backups in Azure data centers worldwide, giving you flexibility to meet data residency and compliance requirements. Choose the region that aligns with your organization’s needs while maintaining consistent performance and security.

Why Switch Now?

We know this move isn’t optional — and that’s exactly why CrashPlan supports it end to end.

Our goal is simple: help you move safely, with minimal disruption, and no surprises.

Reduce Risk Now — and Long Term

CrashPlan helps IT teams protect endpoint data before, during, and after your transition — without compromising recovery depth or compliance posture.

  • Actively maintained endpoint backup
  • Designed for continuity and long-term data preservation
  • Trusted workflows that don’t require retraining users or admins
  • A stable, long-term home for endpoint backup

Designed for Real IT Environments

CrashPlan is built to minimize operational overhead before, during, and after your transition.

  • Centralized deployment and management
  • Stable, predictable endpoint agent behavior
  • Reliable device- and user-level reporting
  • A familiar UI that shortens the learning curve

White Glove Support for Your Transition and Beyond

  • 3 free months of CrashPlan service for uninterrupted protection
  • Preserve your existing data for legal hold and compliance
  • Guided onboarding, training, and hands-on assistance
  • Copy and paste your backup settings into a familiar interface
  • A customized transition plan designed specifically for Code42 endpoint customers
If you’re evaluating next steps after Code42 endpoint backup, we can help you plan a safe transition — on your timeline, with expert support.
  • 3 free months of service
  • White-glove support
  • A low-disruption path forward for endpoint backup

FAQs

What’s different about CrashPlan vs. Code42?

CrashPlan preserves the same features you have relied on from Code42 — for example, legal hold, device migration, encryption in transit and at rest, and support across Windows, macOS, and Linux — and we’ve added some new capabilities. This includes support for Azure storage locations globally, as well as options to back up additional workloads, including Microsoft 365 and Google Workspace.

Is there an unlimited data option?

Yes. Customers can choose which data to back up, how frequently to back it up, and how many versions to retain, between 1 day and forever.

There is no limit on file size, volume of data, or overall data storage from your endpoints.

Where are your data centers?

Worldwide. We have data centers in America, Australia, Europe, and Asia, and we can use a specific Azure storage target if that is required for data residency or other compliance needs.

How are your exclusions managed?

We have a recommended set of exclusions that maximizes performance, but customers still have control over which files they want to exclude.

Our support team will assist with writing exclusion changes to meet your needs, and these can be easily updated.

How do agent upgrades take place?

CrashPlan allows customers to delay agent upgrades for up to 60 days. The upgrades are seamless and do not interrupt end-user productivity.

CrashPlan is typically day-1 ready for operating system releases, so you can rely on data protection during operating system upgrade projects and endpoint encryption projects. We aim to support new operating system versions within 30 days of their release into general availability.

Can we uninstall Code42 and install CrashPlan seamlessly?

Installing the CrashPlan agent will automatically remove the Code42 agent and wipe the identity files, ensuring a clean install and continuous data protection.

Can CrashPlan help preserve the data currently stored with Code42?

CrashPlan is uniquely positioned to help customers preserve their data currently stored with Code42. We have programs designed to restore your Code42 data into a secure storage location, maintaining data compliance based on our customers’ needs. Our deployment process ensures that all devices are protected while data recovery is performed independently.

The time needed to perform restores will vary depending on the volume of data and data types, but CrashPlan can guide customers through the process to ensure the outcomes meet their compliance needs.

How does deployment work?

CrashPlan can integrate with your MDM to push out the CrashPlan agent. Scripts currently used with Code42 should work with minimal modifications; our Professional Services team will assist with any needed edits.

Once user identification is tested and confirmed, the CrashPlan agent can be deployed seamlessly to displace the Code42 backup agent. Backups will start immediately.

CrashPlan is the enterprise platform for resilient, secure, and cost-effective backup and recovery. Purpose-built to safeguard critical data across endpoints, servers, and SaaS applications, CrashPlan empowers organizations to maintain business continuity, meet compliance standards, and protect the ideas that drive growth—without disrupting end users. CrashPlan helps enterprises and institutions reduce storage costs with innovative storage strategies, like zero-cost backup to OneDrive, while maintaining control and visibility across their backup environment.

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