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Kosta Hatzis

VP, Customer Support

Kosta Hatzis is CrashPlan’s Vice President of Customer Support, bringing more than 25 years of experience leading global customer support and services organizations across the enterprise software industry. He is known for turning innovative ideas into customer-ready solutions and aligning support strategies with customer needs and business outcomes. Before joining CrashPlan, Kosta held executive leadership roles at Oxio, Titus, and IBM, where he led customer support organizations focused on delivering high-quality service and strong customer experiences.

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CrashPlan is the enterprise platform for resilient, secure, and cost-effective backup and recovery. Purpose-built to safeguard critical data across endpoints, servers, and SaaS applications, CrashPlan empowers organizations to maintain business continuity, meet compliance standards, and protect the ideas that drive growth—without disrupting end users. CrashPlan helps enterprises and institutions reduce storage costs with innovative storage strategies, like zero-cost backup to OneDrive, while maintaining control and visibility across their backup environment.

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