CrashPlan for SaaS

Google Workspace Edition

CrashPlan for Google Workspace provides data resiliency to keep your modern workplace moving forward. Free yourself from Google’s 30-day retention, limited versioning, and incomplete recovery capabilities. Meet compliance requirements, protect against ransomware, and enable your employees to recover from data loss quickly and easily.

CrashPlan for Google Workspace

Reliable Gmail and Google Drive Backup for Businesses

Benefits of Backing Up Your Google Data

These days, businesses run on email and cloud collaboration. It’s how we get things done. Without this data, your organization could suffer lost productivity, erased intellectual property, time-consuming rework, and even legal consequences. And while many people assume data in the cloud is automatically backed up, SaaS providers typically operate on a shared responsibility model; the provider is responsible for the app functionality and uptime, but the customer needs to protect their own data.

When you implement a dedicated Gmail and Google Drive backup, you protect yourself from multiple risks at once.

Why Backup Google Workspace?

Gmail Backup

Retain email based on your requirements, not Google’s. While Google limits deleted email retention to 30 days, you can configure your CrashPlan backups to retain emails as long as needed. And if you put a user on legal hold, you can retain all their emails indefinitely. The intuitive search function makes it simple for users to filter and find exactly the emails they need and preview them within the CrashPlan console. You can even export a folder or entire mailbox to a PST file.

Google Drive Backup

Google’s native capabilities for file restoration are extremely limited. Google Docs, Slides, and Sheets have some automatic versioning, which can be helpful when working with a single document. But if you need to roll back multiple documents or other file types stored in your Google Drive to a specific point in time, you’re out of luck. Overwritten files are gone forever, and deleted files are removed after 30 days. CrashPlan for Google Workspace closes all these gaps and allows you to search for exactly the files you need and restore them to the same location or a different one with just a few clicks.

FAQs

1. Does Google Workspace back up your data automatically?

No, Google does not provide backups of your Google Workspace data. Google follows a shared responsibility model, similar to other SaaS providers. That means they are focused on redundancy and service availability in the event of service outages or hardware failures. But longer-term data retention and protection are the customer’s responsibility. Deleted items in Gmail and Google Drive are typically retained in the trash for 30 days and then permanently deleted, leaving organizations vulnerable to permanent data loss caused by malicious deletion, user error, data corruption, or ransomware.

2. Why do I need third-party backup if Google has redundancy?

Third-party backup solutions like CrashPlan create independent copies of your data in a separate location, with customizable frequency and retention policies to help you meet your organization’s unique Recovery Point Objectives and Recovery Time Objectives. In addition, a true backup solution offers a variety of additional features that help you stay compliant with data regulations like GDPR, HIPAA, and more. This includes role-based access control, eDiscovery and legal hold capabilities, and data encryption.

3. What is the difference between Google Vault and a backup solution?

Google Vault is an archiving and eDiscovery tool designed to help organizations find and export data for compliance and legal purposes. It does not create separate copies of data, but rather applies longer retention policies to existing Google Workspace data. Restoring data from Google Vault requires admins to search for relevant text and export results to an ediscovery solution. A true backup solution is focused on point-in-time restoration back to the user’s mailbox or Google Drive. It supports support day-to-day productivity as well as larger-scale disaster recovery.

4. How secure is CrashPlan’s Google Workspace backup?

CrashPlan employs a multi-layered security approach to protect your data. All data is encrypted in transit using TLS 1.2 and at rest with AES 256-bit encryption. The backup data is stored in a virtually air-gapped environment within the Azure cloud, ensuring isolation from potential threats. Access to backups is controlled through role-based access controls and integration with identity providers like Google Cloud Identity. Additionally, CrashPlan supports multi-factor authentication and provides detailed audit logs to monitor access and changes, aligning with zero-trust security principles.

5. Can I recover deleted Gmail emails and Google Drive files from CrashPlan’s backup?

Yes. CrashPlan automatically backs up Gmail and Google Drive data at customizable intervals, allowing you to recover emails and files even after they have been permanently deleted from Google Workspace. You can perform point-in-time restores, retrieving data as it existed at a specific moment so you can recover from accidental deletions, data corruption, or malicious activities.

6. How much does Google Workspace backup cost?

CrashPlan for Google Workspace is available for organizations with a minimum of 50 users and is priced per user. To obtain detailed pricing information and discuss your needs, you can fill out our contact form here.

7. Where is my Google Workspace backup data stored?

CrashPlan stores your Google Workspace backup data in the Azure cloud. Additional storage locations are on our product roadmap.

8. How long is the backup data retained?

CrashPlan offers customizable retention policies, allowing organizations to define how long backup data is retained based on your specific needs and compliance requirements. You can set policies to retain data for specific durations or indefinitely, enabling you to meet your company’s regulatory compliance needs and internal data governance policies.

9. Can I back up suspended or deleted Google accounts?

Yes. CrashPlan allows you to back up data from suspended or deleted Google accounts, ensuring that you retain access to critical information even after an employee leaves the organization. This allows you to maintain data continuity and support legal or compliance-related data preservation requirements.

10. Can users self-restore their own Google Workspace data?

Absolutely. CrashPlan provides an intuitive self-service interface that enables end-users to search for and restore their own emails and files without needing to contact IT support. This feature empowers users to quickly recover from data loss incidents, reducing downtime and alleviating the burden on IT departments.

11. Can I get a demo of CrashPlan’s solution?

We would love to walk you through our Google Workspace backup solution. Just fill out our contact form, and we’ll get back to you right away to schedule a demo.

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Time to back it up.

Data resilience starts with a solid backup plan.