Can we uninstall Code42 and install CrashPlan seamlessly?

Yes. Installing the CrashPlan agent will automatically remove the Code42 agent and wipe the identity files, ensuring a clean install and continuous data protection.

FAQs for moving from Code42 to CrashPlan for Endpoint Backup

Q: Where are your data centers?

Worldwide. CrashPlan has data centers in America, Australia, Europe, and Asia, and can use a specific Azure storage target if required for data residency or other compliance needs.

Q: How are your exclusions managed?

CrashPlan provides a recommended set of exclusions that maximizes performance, while customers still control which files they want to exclude. Support can assist with writing exclusion changes to meet your needs, and these can be easily updated.

Q: Can CrashPlan help preserve the data currently stored with Code42?

Yes. CrashPlan can help customers preserve data currently stored with Code42, including restoring Code42 data into a secure storage location while maintaining compliance based on customer needs. Deployment ensures devices are protected while data recovery is performed independently. Restore time varies depending on volume and data types, and CrashPlan can guide customers through the process to ensure outcomes meet compliance needs.

Q: What’s different about CrashPlan vs. Code42?

CrashPlan preserves key features customers rely on (for example, legal hold, device migration, encryption in transit and at rest, and support across Windows, macOS, and Linux) and adds capabilities such as support for Azure storage locations globally and options to back up additional workloads including Microsoft 365 and Google Workspace.

Is there an unlimited data option?

Yes. Customers can choose which data to back up, how frequently to back it up, and how many versions to retain, between 1 day and forever.

There is no limit on file size, volume of data, or overall data storage from your endpoints.

Where are your data centers?

Worldwide. We have data centers in America, Australia, Europe, and Asia, and we can use a specific Azure storage target if that is required for data residency or other compliance needs.

How are your exclusions managed?

We have a recommended set of exclusions that maximizes performance, but customers still have control over which files they want to exclude.

Our support team will assist with writing exclusion changes to meet your needs, and these can be easily updated.

How do agent upgrades take place?

CrashPlan allows customers to delay agent upgrades for up to 60 days. The upgrades are seamless and do not interrupt end-user productivity.

CrashPlan is typically day-1 ready for operating system releases, so you can rely on data protection during operating system upgrade projects and endpoint encryption projects. We aim to support new operating system versions within 30 days of their release into general availability.

Can CrashPlan help preserve the data currently stored with Code42?

CrashPlan is uniquely positioned to help customers preserve their data currently stored with Code42. We have programs designed to restore your Code42 data into a secure storage location, maintaining data compliance based on our customers’ needs.

Our deployment process ensures that all devices are protected while data recovery is performed independently.

The time needed to perform restores will vary depending on the volume of data and data types, but CrashPlan can guide customers through the process to ensure the outcomes meet their compliance needs.

What’s different about CrashPlan vs. Code42?

CrashPlan preserves the same features you have relied on from Code42 — for example, legal hold, device migration, encryption in transit and at rest, and support across Windows, macOS, and Linux — and we’ve added some new capabilities. This includes support for Azure storage locations globally, as well as options to back up additional workloads, including Microsoft 365 and Google Workspace.

How does deployment work?

CrashPlan can integrate with your MDM to push out the CrashPlan agent. Scripts currently used with Code42 should work with minimal modifications; our Professional Services team will assist with any needed edits.

Once user identification is tested and confirmed, the CrashPlan agent can be deployed seamlessly to displace the Code42 backup agent.

Backups will start immediately

CrashPlan is the enterprise platform for resilient, secure, and cost-effective backup and recovery. Purpose-built to safeguard critical data across endpoints, servers, and SaaS applications, CrashPlan empowers organizations to maintain business continuity, meet compliance standards, and protect the ideas that drive growth—without disrupting end users. CrashPlan helps enterprises and institutions reduce storage costs with innovative storage strategies, like zero-cost backup to OneDrive, while maintaining control and visibility across their backup environment.

FAQs for moving from Code42 to CrashPlan for Endpoint Backup

FAQs for moving from Code42 to CrashPlan for Endpoint Backup

Is there an unlimited data option?

Where are your data centers?

How are your exclusions managed?

How do agent upgrades take place?

Can we uninstall Code42 and install CrashPlan seamlessly?

Can CrashPlan help preserve the data currently stored with Code42?

What’s different about CrashPlan vs. Code42?

How does deployment work?

CrashPlan Archiving for Microsoft 365

The Enterprise Guide to Microsoft 365 Backup Solutions

Part III: Leveraging Azure’s Global Infrastructure with CrashPlan and Microsoft

Why You Need to Back Up Microsoft 365