Enterprise Solutions Small Business Solutions

CrashPlan for MSPs

MSP Backup Solutions

Cyber-ready data resiliency as a managed service

Designed to grow and accelerate your services business

Unlock growth potential and greater value for your clients with CrashPlan for MSPs! Our comprehensive solution empowers Managed Service Providers (MSPs) to provide unparalleled data-resiliency for customers with the visibility, billing flexibility, and administrative functionality to drive sustainable profitability. Built on the industry-defining endpoint backup and recovery solution CrashPlan for MSPs gives you the tools to never have to worry about a customer losing data again.

Unmatched Data Resiliency

CrashPlan for MSPs supports your customers’ install base across their endpoint devices (e.g. laptops and desktops) with complete protection for macOS, Windows, and Linux through disaster recovery, device migration, ransomware recovery, and endpoint backup and recovery use cases.

Rapid Deployment

With zero hardware to deploy plus integrations with industry standard deployment and identity management solutions, deployment of CrashPlan for MSPs is measured in hours rather than months.

Flexible Billing

CrashPlan for MSPs’ elastic billing model allows you to add and remove customer devices at the speed of your business. With no license cap or prepayment and unlimited storage, you can completely cut guesswork out of the cost-structure. Organization usage reporting allows you to rapidly perform chargebacks and get back to focusing on your clients’ satisfaction.

Delegated Administration

Give your customers precisely as much responsibility as you deem prudent. CrashPlan’s robust role-based access controls and organization-specific settings allow your administrators to serve as high-level oversight or hands-on support for your customers in deployment, maintenance, and disaster-recovery scenarios.

Co-Branding

Provide the personal touch for your customers with CrashPlan for MSPs’ templated co-branding functionality. Serve your (or your customer’s logo) directly alongside CrashPlan’s logo in the endpoint agent and web-administration interfaces. That way, you are in the forefront of the customer’s mind without needing to deal with kludgy customizations.

Dedicated Technical Resources

Even though your customers come to you for support, we’re always here for backup. CrashPlan for MSPs provides dedicated training, onboarding, and support resources to make sure you and your customers are successful with the product and protecting vital business data.

Unmatched Data Resiliency

Umbrella illustrating CrashPlan's comprehensive cloud backup solutions for MSPs

CrashPlan for MSPs supports your customers’ install base across their endpoint devices (e.g. laptops and desktops) with complete protection for macOS, Windows, and Linux through disaster recovery, device migration, ransomware recovery, and endpoint backup and recovery use cases.

Rapid Deployment

Digital clock at 12:01 illustrating how CrashPlan for MSPs provide automatic endpoint backups every 15 minutes

With zero hardware to deploy plus integrations with industry standard deployment and identity management solutions, deployment of CrashPlan for MSPs is measured in hours rather than months.

Flexible Billing

Dollar bills surrounding "Easy Billing" text that show easy billing is with CrashPlan for MSPs

CrashPlan for MSPs’ elastic billing model allows you to add and remove customer devices at the speed of your business. With no license cap or prepayment and unlimited storage, you can completely cut guesswork out of the cost-structure. Organization usage reporting allows you to rapidly perform chargebacks and get back to focusing on your clients’ satisfaction.

Delegated Administration

Folders descending from a MSP folder to highlight CrashPlan for MSPs' endpoint backup solutions

Give your customers precisely as much responsibility as you deem prudent. CrashPlan’s robust role-based access controls and organization-specific settings allow your administrators to serve as high-level oversight or hands-on support for your customers in deployment, maintenance, and disaster-recovery scenarios.

Co-Branding

Provide the personal touch for your customers with CrashPlan for MSPs’ templated co-branding functionality. Serve your (or your customer’s logo) directly alongside CrashPlan’s logo in the endpoint agent and web-administration interfaces. That way, you are in the forefront of the customer’s mind without needing to deal with kludgy customizations.

Dedicated Technical Resources

Customer service graphics to show CrashPlan for MSPs' endpoint backup support

Even though your customers come to you for support, we’re always here for backup. CrashPlan for MSPs provides dedicated training, onboarding, and support resources to make sure you and your customers are successful with the product and protecting vital business data.

Why Partner with CrashPlan

CrashPlan for MSPs has been architected from the ground up to make it simple to engage with CrashPlan and rapidly close business. Additionally, as a CrashPlan MSP Partner you receive training and support resources to help you sell and implement CrashPlan successfully.

Interested in becoming an MSP?

Please fill out the form and a member of our partnership team will be in touch.

MSP FAQs

1. What is MSP backup ?

An MSP backup solution is a tailored backup service designed specifically for Managed Service Providers (MSPs). It enables them to seamlessly protect, manage, and restore their clients’ data across multiple environments from a single, centralized, multi-tenant console.

2. What makes CrashPlan the Best MSP Backup Solution?

CrashPlan is purpose-built for managed service providers, offering a multi-tenant, cloud-based platform that makes it easy to protect and manage client endpoint data at scale. With unlimited data, centralized management, enterprise-grade security, and versioned recovery, CrashPlan enables MSPs to deliver reliable, ransomware-resistant data protection through a single, streamlined platform.

3. How does onboarding, deployment, and management work?

With CrashPlan for MSPs, you can create a separate organization for each of your customers, ensuring security and privacy for your customers, and streamlined billing and management for you. Deploying the CrashPlan agent to endpoints is easy and can be managed with policies and integrated with SSO. Learn more on our support site.

4. What are the benefits of the CrashPlan MSP Partner Program?

The CrashPlan MSP Partner Program empowers managed service providers to deliver reliable, enterprise-grade data protection for all your clients with predictable pay-as-you-go unlimited storage per device. With centralized management, scalable backup capabilities, and dedicated partner support, MSPs can efficiently safeguard customer data, strengthen your service offerings, and grow recurring revenue with ease.

5. How is licensing and pricing structured for MSPs?

CrashPlan charges you for the number of licenses you use. Add and subtract licenses as needed, and you will be billed each month for the number of licenses used. Fill out our pricing form to see how much you will pay based on our tiered pricing model with discounts for higher quantities.

6. How does data restore/recovery work?

Data can be restored by either admins or end-users using the same simple interface. Choose which data you need recovered and which point in time you want to restore from. CrashPlan restores the most recently used files first, so users can get back to work quickly.

7. What kind of support does CrashPlan provide to MSPs?

CrashPlan supports our MSP partners with dedicated training, onboarding, and support resources. We have extensive documentation in our support portal and experienced agents available 24/7 for urgent priority issues.

8. Why do MSPs need cloud backup services?

MSPs need cloud backup services to reliably protect their clients’ data without the cost and complexity of managing on-premises infrastructure. Cloud backup enables fast deployment, centralized management, and scalable storage that grows with each client’s needs. It also ensures data is secure, recoverable, and protected against ransomware, hardware failures, or accidental loss.